Strategies & Practice

Most people barely tap into what ChatGPT can do. This guide shows how to unlock its full potential, from multimodal prompts to custom GPTs, voice mode, agentic workflows, and much more to radically upgrade your work.

Why asking where someone is working might be the most important question in hybrid work and workplace innovation.

Actionable Insights for What’s Ahead: The New Work In Progress Report. A weekly ‘must read’ for human-centric workforce innovation in the age of AI.

AI is now a top hiring skill, but many employees still hide their use of tools like ChatGPT. Discover why open, creative, responsible AI use should be celebrated, and how to build a culture where using AI is a strength.

Feeling and seeing an organization's heartbeat reduces cognitive load and makes coordinating easier across distributed teams.

OpenAI and Claude make AI learning more accessible. Also: Microsoft Copilot levels up, and your personal AI boardroom is now just 5 steps away.

Discover what it really takes to lead AI-augmented teams, beyond tools and prompts. From KPIs to culture, learn how leaders must redefine roles, results, and what leadership means in the age of Human + AI.

Establishing clear, digital homes for our work can help leaders with opposing views bridge the hybrid work divide.

Where is the limit for AI-generated image and integrity? Also: Gemini 2.5 Thinking Model, Ideogram 3.0, generating a LinkedIn Carousel with ChatGPT-4o, the inside story of Sam’s firing, and more.

Discover what it really takes to lead AI-augmented teams, beyond tools and prompts. From KPIs to culture, learn how leaders must redefine roles, results, and what leadership means in the age of Human + AI.

How accounting policies and budgets make workplace change harder than many think, especially the shift from offices to gatherings.

Motivating people and measuring results without a clear, awe-inspiring “north star” vision is hard. Here’s how to make a good one.

AI helps you write much faster, but does it challenge your voice as a leader? Explore how AI reshapes authorship, transparency, and what truly matters when writing in the age of AI.

AI agents are transforming work, shifting from supportive tools to autonomous problem-solvers—helping leaders boost productivity, operate more efficiently, and even build billion-dollar companies.

A straightforward breakdown of AI basics to help leaders understand the fundamentals and confidently leverage AI technology in their roles and organizations

Most AI implementations fail because leaders rush in without a plan. Learn the five essential steps to build AI agents that are effective, scalable, and truly aligned with your business needs.

Understand the differences between popular AI models, what elite executives are using (plus their best tips), and how to choose the best one to pay for.

Explore how OpenAI’s new "agentic" capabilities, Operator and Deep Research, perform real business tasks and if they are worth the $200 price tag.

Getting the most out of AI is treating it like a coworker: understanding what work needs to be done and then delegating it to AI. Here's how you can build AIs without technical skills.

Research shows that AI overuse could reduce cognitive abilities. How should we handle this for ourselves and our team? Also: ChatGPT can schedule tasks, AI helps lenders cut costs & more.

AI is transforming search as we know it. What are the implications, and how must businesses prepare? Also: AI helps cut a huge document backlog, an AI Playbook for government sectors, and more.

Sam Altman reflects on OpenAI's journey and boldly targets "superintelligence" as the next big milestone for the company. Also: 5 ways to level up ChatGPT usage, 10x cheaper Chinese AI chatbot, and more.

Explore what's new with the o3 family and its deliberate alignment method for enhanced AI safety. Also this week: The Rest of Shipmas, Perplexity’s Acquisition, Agentforce 2.0, EU’s €1.5 billion AI Factories, and more.

OpenAI Co-Founder and Former Chief Scientist Ilya Sutskever suggests AI will evolve in these three key ways. Also this week, OpenAI's Shipmas summary, big launches from Google, and more.

HubSpot CTO Dharmesh shares a bold vision for AI agents in the workforce. Highlights: Copilot Vision reading your browsing, OpenAI's "12 Days of Shipmas" (o1, ChatGPT Pro, Sora), Amazon’s genAI model family, and more.

New global study from PwC x World Economic Forum highlights genAI’s potential with Case Studies and a Framework for Action. Also: breakthroughs in AI for image & sound, China’s model beats OpenAI’s o1, and more.

Key insights on how enterprises scale generative AI and push ROI with a $13.8 billion investment, JPMorgan's genAI rollout takeaways, Gemini gets a memory, Microsoft's SharePoint AI agents, and more.

AI agent system "Operator" from OpenAI, Gemini tops benchmarks for the first time, 200+ case studies of companies using Copilot and what we can learn from them, and more.