Employee engagement refers to the extent to which the employees of an organization are willing to devote their intellectual and behavioral abilities toward successfully achieving the organization’s goals and objectives. In the current era of hybrid work systems being adopted around the globe, there is a need to engage employees in their work now more than ever. With proper techniques and methods, the employees will feel connected and able to work to the best of their potential.
Role of Employee Engagement
In a company, the Human Resources business function is often responsible for employee experience and employee engagement. The team ensures that the employees find their work rewarding, meaningful, and enjoyable. All these essential qualities ensure that employees are satisfied with their current jobs and feel their work matters to their company.
According to a Forbes.com publication, organizational profitability increased 21% more due to the performance highly engaged team. Employee engagement is a great long-term investment as employee retention and loyalty depend widely on whether they can find their work engaging and worth it.
Some of the roles that employee engagement plays in retaining employees and increasing work efficiency in the organization are as below;
1. Transparent Communication on Employee Problems
Transparent communication allows the individuals in an organization to feel valued and relied upon. They share a sense of trust with other employees and managers, which enables teams to work as cohesive units. Transparent communication can be enforced in the organization by making employees aware of the reason behind a particular decision. Moreover, managers should also practice frequent one-to-one sessions with their employees to learn about their problems and help them navigate their work smoothly. The organization should encourage whistleblowing and create a safe environment so that employees feel comfortable sharing their concerns.
The main aim and mission of transparent communication are to bring people together by connecting them and helping them collaborate, learn, and share the things that matter. Once stress factors are eliminated from the working attitude, employees will feel at ease to produce better performance outcomes.
2. Using AI & Data-Driven Tools to Understand Employees
New-age AI and data-driven tools now allow companies to approach employee engagement differently. AI-powered tools collect employee data, find patterns, and then communicate what it has learned about the employees. They allow understanding of each employee at the individual level so that the company can deliver a personalized employee experience. Based on these people analytics, companies can analyze employee experience, measure employee engagement, and continuously make data-driven changes to build and maintain the company culture.
3. Productive Work Environment
The role of the physical office has transformed as companies switch to the hybrid work model. Tools like surveys and questionnaires allow companies to gather insights into the employees and better understand the potential factors hindering the normal working process and what can be done better to create the perfect work environment.
Ensuring the workplace has ample collaborative and social space for employees is important. A clean, bright, modern office space will increase employee enthusiasm to go to work, contributing to better engagement.
4. Give Individual Attention
Due to the varying nature of all organizations, though big, small, or medium-sized, many challenges are imposed when selecting the most suitable employee engagement tactic. Additionally, at the individual level, each employee possesses a unique blend of characteristics that can affect their commitment levels. Leveraging data on workplace usage and employee profiles, organizations can personalize employees’ experience so that they feel cared for by their companies.
5. Get Social
For employees, being social and having healthy relationships with coworkers and managers are critical in the workplace. Statistics reveal that more than 3 in 5 employees exhibiting high social connectivity have been reported as highly engaged with their work. On the other hand, just over 1 out of 10 employees were found to be committed to their work after exhibiting signs of low social connectivity at the workplace. The more the employees socialize with their cliques, the more comfortable they feel in the work environment.
Employee engagement teams and mid-level managers should bring people together through social events and activities. Such gatherings empower employees to connect with coworkers and motivate them to work together on and off their direct teams. Furthermore, celebrating special occasions like a team member’s birthday, promotions, etc., would allow employees to understand their coworkers better and establish good relations that would drive the team toward success.
In a Nutshell,
Companies recognize how valuable well-engaged employees are to the organization as their commitment and devotion keep them and the others around them motivated to help the organization in achieving objectives.
Employee engagement can be made possible by applying several functional data-driven tools and services provided by FlexOS, including events as a service, personalized social calendar, and workplace experience optimization. Scale up your company’s employee experience with us today!
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