The Workline

How to optimize workplace experience when you can't set the rules.

Why most workplace transformations are restrained by the past instead of being inspired by the future.

The reason why the Chief Work Officer needs more than HR and IT.

Lessons on decision rights, better meetings, and faster iteration from real estate leaders stuck between silos.

How Human Resources, Technology, and Real Estate can partner to quantify trust, proximity, and collaboration.

Why HR, IT, and CRE need the same opening line on employee experience.

Survey numbers showed a decline; these conversations revealed why.

What 50 workplace leaders told each other, revealing why workplace experience slips past leaders and disappoints employees

How one image became the de facto visualization for workplace debates, and what that reveals about how we imagine the future of work.

What 3,000-year-old stones teach us about systems, people, and change.

How WeWork HQ Nailed the Future of the Office Before It Was Cool COVID

Building systems that honor both protection and hospitality—without draconian measures that drive people away.

How cultural proxemics can bring workplace collaborators closer together.

From spreadsheets to GPTs, every shadow tool needs a playbook now.

A real-world look at bottom-up AI adoption inside one of the most innovation-constrained functions in a major corporation.

How change program role confusion masquerades as resistance, and what leaders can do to improve role clarity.

What happens when you give your workplace functions permission to break the rules and start fresh?

Why focusing on our fish (and not the tank) matters more than ever.

It’s Hard to Connect the Dots from Employee Experience to Business Impact.

Why most transformation efforts fail due to the communication gap between leadership clarity and employee confusion.

How the corporate real estate industry can evolve past 'second-largest expense' thinking to being the Chief Places Officer.

Why the future of innovation depends on breaking down walls between your team and the outside world.

What the Surat Diamond Bourse mega-project teaches us about building flexibility into big workplace decisions.

Breaking down silos in and around the C-suite can create and sustain a better employee experience.